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Platform preview · Pension services

Pencas.

Connected participants. Shared visibility.

A new pension platform bringing RSA holders, employers, PFAs, PFCs and PenCom into a connected service environment.

In development. Launch planned for December 2026. This is the new platform we are building, not the existing production version.

01 The context

The challenge.

Pension services involve many participants. The experience needs to connect their responsibilities, not leave each one in isolation.

The new platform is being built around the interactions between employers, RSA holders and pension institutions. This preview describes its intended scope, not delivered production outcomes.

  1. 01

    Employer participation

    Bring employer registration into the journey that supports ongoing pension remittance.

  2. 02

    RSA-holder access

    Give RSA holders a self-service path into the services relevant to them.

  3. 03

    Institutional coordination

    Connect the responsibilities of PFAs, PFCs and PenCom within a shared platform.

  4. 04

    Stakeholder visibility

    Design clearer views of activity and progress for the participants involved.

02 The product

What we are building.

A connected foundation for pension services, with each participant’s role considered from the outset.

  • Employer registration

    Planned services include employer registration and employer-code generation.

  • Pension remittance

    The platform scope includes the employer journey for monthly staff pension remittances.

  • RSA-holder self-service

    Self-service is part of the new platform’s scope for RSA holders.

  • Connected institutions

    The new service environment is intended to support coordination across PFAs, PFCs and PenCom.

Behind the build

Built around a shared responsibility.

Employers
A connected starting point for registration and remittance.
RSA holders
Self-service designed around the participant’s journey.
Pension institutions
Role-aware services for PFAs, PFCs and PenCom.

The image is from the new platform’s staging environment. Features and presentation may change before launch.

View the staging-page capture (opens in a new tab)

Your operation

Connect the people behind your process.

Let’s explore how your customers, teams and partner organisations could work through a more coherent service.

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