Pencas.
Connected participants. Shared visibility.
A new pension platform bringing RSA holders, employers, PFAs, PFCs and PenCom into a connected service environment.
In development. Launch planned for December 2026. This is the new platform we are building, not the existing production version.
01 The context
The challenge.
Pension services involve many participants. The experience needs to connect their responsibilities, not leave each one in isolation.
The new platform is being built around the interactions between employers, RSA holders and pension institutions. This preview describes its intended scope, not delivered production outcomes.
- 01
Employer participation
Bring employer registration into the journey that supports ongoing pension remittance.
- 02
RSA-holder access
Give RSA holders a self-service path into the services relevant to them.
- 03
Institutional coordination
Connect the responsibilities of PFAs, PFCs and PenCom within a shared platform.
- 04
Stakeholder visibility
Design clearer views of activity and progress for the participants involved.
02 The product
What we are building.
A connected foundation for pension services, with each participant’s role considered from the outset.
Employer registration
Planned services include employer registration and employer-code generation.
Pension remittance
The platform scope includes the employer journey for monthly staff pension remittances.
RSA-holder self-service
Self-service is part of the new platform’s scope for RSA holders.
Connected institutions
The new service environment is intended to support coordination across PFAs, PFCs and PenCom.
Behind the build
Built around a shared responsibility.
- Employers
- A connected starting point for registration and remittance.
- RSA holders
- Self-service designed around the participant’s journey.
- Pension institutions
- Role-aware services for PFAs, PFCs and PenCom.
The image is from the new platform’s staging environment. Features and presentation may change before launch.
View the staging-page capture (opens in a new tab)Your operation
Connect the people behind your process.
Let’s explore how your customers, teams and partner organisations could work through a more coherent service.
A complimentary conversation with our product and delivery team.
Back to all work
