COBRA.
A clearer path to retirement benefits.
Enrolment, verification and benefit preparation brought together—so accrued rights and contributions can be computed ahead of retirement.
01 Case study
The challenge.
Retirement-benefit processing depends on people, records and verification coming together. COBRA gives that work a more visible digital path.
For government employees approaching retirement, enrolment and employment history need to be verified before payment can progress. The service brings retirees, employers, PFAs, MDAs and PenCom teams into a structured journey.
- 01
Connected records
Bring enrolment, employment history and supporting information together before a benefit calculation can progress.
- 02
Identity assurance
Help resolve identity and record discrepancies with verification built into the service journey.
- 03
Earlier preparation
Prepare accrued-rights and contribution calculations ahead of retirement, rather than leaving the process until afterwards.
- 04
Shared visibility
Make case progress and outstanding actions clearer to retirees, employers and participating pension stakeholders.
02 Case study
The impact.
A more transparent service journey. Earlier preparation. A clearer view of what needs to happen next.
Earlier benefit preparation
Enrolment connects to the computation of accrued rights and contributions ahead of retirement, supporting timely preparation for payment.
Verification in the workflow
Active liveness and identifier validation help teams resolve identity and record discrepancies.
A clearer shared record
Participating stakeholders can follow relevant stages, outstanding information and decisions.
Fewer disconnected follow-ups
Verification and supporting records sit within the service journey, making the next action easier to identify.
Behind the build
One connected
service journey.
- Enrolment
- Capture the information
the process depends on. - Verification
- Bring identity checks
into the workflow. - Preparation & visibility
- Support calculations
and stakeholder tracking.
Software designed around the operation, not a disconnected feature list.
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Make your next
service transformation
a considered one.
Start with the process, people and decisions that are hardest to bring together.
A complimentary conversation with our product and delivery team.
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